Rohan Unnati

ROHAN UNNATI App

Welcome to ROHAN UNNATI, an application developed, owned, and operated by Rohan Builders And Developers Pvt Ltd, 1 Modibaug, Commercial Complex, Ganeshkhind Road, Near Agriculture College, Shivaji Nagar, Pune – 411016. Maharashtra, INDIA. ("we," "us," or "our") to streamline and enhance channel partner operations in real estate sales. This Privacy Policy ("Policy") outlines how we collect, use, manage, store, and share your personal information when you interact with our app. We are dedicated to respecting your privacy and safeguarding your personal information. By reading this Policy, you can make informed decisions about sharing your data within the app.

1. Information We Collect and How We Use It

To ensure you have an efficient and personalized experience on ROHAN UNNATI, we collect a range of personal and technical information. This includes:

Personal Information: We collect details such as your name, contact information (email, phone number, and address), GSTIN, RERA Number, company name, and KYC documents, including Aadhar and PAN cards. This information allows us to verify your identity, manage your account, and provide secure access to the app. Additionally, if you contact our support team, participate in surveys, or otherwise engage with us, we may collect communication details provided by you. This helps us enhance your app experience and deliver services tailored to your preferences.

Technical Information: To understand how the app is used and to ensure optimal performance, we automatically collect non-personal data, including device information (device ID, make/model, operating system, IP address) and location details (if location services are enabled). We also monitor general usage data, such as pages viewed, browser type, navigation patterns, and frequency of app use. By analyzing this data, we improve the app’s functionality, maintain security, and gain insights into user engagement patterns. This technical data is reviewed on an aggregate level, without identifying individual users.

Cookies and Similar Technologies: ROHAN UNNATI uses cookies and similar tracking technologies, such as pixel tags, to improve your experience. Cookies help remember your preferences and provide a more personalized app experience. These small data files track user activity, enabling us to gather anonymized data on app performance. You may control cookie settings on your device, although doing so may impact certain app features.

2. Purpose of Information Collection and Usage

The information we collect is integral to providing a seamless and reliable experience on ROHAN UNNATI. Personal and technical data enable us to:

Manage and verify your account details.
Respond to your inquiries and provide responsive support.
Customize app features and content to match your needs and preferences.
Conduct research and analysis to better understand user trends and enhance the app’s functionality.
We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We handle your data with care, using it strictly for app operations. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent.

3. Data Sharing and Disclosure

We may occasionally need to share your information with third parties to support ROHAN UNNATI’s functionality. These instances include:

Trusted Service Providers: We engage carefully selected partners for services such as data hosting, KYC verification, and analytics. These providers operate under strict data privacy policies and are authorized to use your data solely for their service functions.

Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders, or if necessary to protect our rights, users, and the public.

Aggregated Data for Analysis: We may share anonymized, aggregated information with affiliates and business partners for research and analytics. This data does not identify individual users.

We prioritize the security of your personal information. Our security practices include regular audits and updates to protect against threats or vulnerabilities. While we take all reasonable steps to safeguard your data, please note that no system can guarantee absolute protection against breaches. We continuously implement security measures to maintain a safe environment within ROHAN UNNATI.

4. Data Security

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable laws. Retention periods vary depending on the type of data and legal obligations. If you wish to delete your personal information or deactivate your account, please contact us at cp@rohanbuilders.com. However, certain data may be retained to comply with legal obligations or for legitimate business interests.

6. Your Rights and Choices

Access and Review Your Data: You may request access to the personal information we have collected.

Correct and Update Information: If any data is inaccurate, you have the right to request corrections.

Delete Your Data: You may request deletion of your data, subject to legal and operational requirements.

Withdraw Consent: You can withdraw consent for data processing, though this may limit certain app functionalities.

As a user of ROHAN UNNATI, you have rights regarding your personal information, including the ability to:

To exercise these rights, please contact us at cp@rohanbuilders.com. We may require identity verification to process requests securely.

7. Limited License and Permitted Use of App

Except as explicitly provided in this section, no content on this app grants any license or rights, whether explicitly, implicitly, or by estoppel, under any of our intellectual property rights or those of third parties. No part of this app may be reproduced, copied, transmitted, or distributed in any form without our prior written consent.

8. Links to Third-Party Websites

We are not liable to any user of this app for loss, injury, claim, liability, or damages arising from the use of, or inability to use, the materials on this app. This includes any special, direct, indirect, incidental, punitive, or consequential damages, even if we have been advised of the possibility of such damages. We disclaim responsibility for any errors, omissions, or inaccuracies in app content, as well as for any content posted by you or other third parties.

9. Limitation of Liability

ROHAN UNNATI may contain links to external websites, each governed by its privacy policies. We encourage you to review these policies, as we are not responsible for the privacy practices or content of external sites. Any personal information you provide to these sites is subject to their own terms.

10. Policy Updates

We may periodically update this Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via in-app notifications or email, giving you the opportunity to review changes. Continued use of ROHAN UNNATI after updates constitutes acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at cp@rohanbuilders.com. Our Grievance Officer is also available at this address to address privacy and security concerns promptly.

12. Security Vulnerability Reporting

Data security is a priority, and we are committed to addressing vulnerabilities responsibly. If you discover a potential security risk, please report it directly to us. We will respond promptly and keep you updated throughout our investigation. Reporting potential vulnerabilities to us first helps protect the broader community and supports a safer environment within ROHAN UNNATI.